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Featured Content
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    Making that First Call

    (Length: 03:02)

    Prepare for the call, learn about the contact, clarify your objective, write a script and visualize a positive outcome.

  • Collaborative leaders watch where they sit!

    Carol Kinsey Goman

    by Carol Kinsey Goman

    In most of the meetings you attend or lead, the seating arrangement may not be an issue. But if you are designing a collaborative session, it can make a big difference. I’m not suggesting that you use place cards for attendees, but you should be aware that strategic positioning is an effective way to obtain cooperation – and that neglecting this dynamic can inhibit your collaborative goals.


  • Grooming Your Stars For Greatness

    Lynda Silsbee

    by Lynda Silsbee

    Promoting from within is a sound strategy for most businesses. It’s a way to keep high performers in your organization, retain the company’s investments in human capital, motivate the staff to see that success is rewarded and fill top spots efficiently. But promotions can backfire if they’re handled incorrectly. Putting your stars into roles that they’re not suited for or moving them up before they’re ready can quickly erase all the benefits of promoting from within. By doing your homework before, during and after the transition, your organization and employees will get the full benefit of promotions.