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Featured Content
  • Meg Wheatley

    What Work has Become

    Margaret Wheatley

    A fresh and somber look at work, and what we each can do to make it better for ourselves and others

  • How To Say Thank You

    Lynn Gaertner-Johnston

    by Lynn Gaertner-Johnston

    “Thank you!”—these are welcome words to all of us. A thank-you communicates that we are valued and appreciated. Not receiving a thank-you suggests that we are taken for granted. That is why an expression of thanks can make all the difference in a business relationship.

    You have an opportunity to say thank you anytime someone has delivered particularly good service, gone beyond the job requirements for you, given you a gift, or been especially thoughtful, prompt, or efficient.

    Luckily, thank you notes are among the easiest messages to write, especially when you follow these seven suggestions.