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Featured Content
  • Writing Messages of Comfort and Condolences

    Lynn Gaertner-Johnston

    by Lynn Gaertner-Johnston

    Although many people keep their private lives separate from work, communicating in times of illness and grief is still appropriate in business relationships. For those who are ill or injured or who have experienced a profound loss, receiving notes and cards helps to reduce isolation and helplessness. These messages are the hardest to write but the most important to receive.


  • Video

    Consider It Done

    (Length: 1:51)
    by Lynn Gaertner-Johnston

    Use the power of language to write in ways that give your readers a positive, memorable impression.