!!! For the best experience viewing this Web site, please upgrade your browser to Firefox or Internet Explorer 7.
Become a Member of NetSpeed Fast Tracks!
Create a user account to become a member of NetSpeed Fast Tracks. You'll be able to download selected podspots, find helpful articles to read and share, view the current Insights interview, and discover a rich resource for your professional development. Membership is free.
Get NetSpeed Fast Tracks for your Organization
NetSpeed Fast Tracks offers Corporate Licenses. Provide your entire workforce with complete access to this site. We can create a customized private version of NetSpeed Fast Tracks for your organization - with your logo and look, your content, even your own custom avatars.
Recent PodSpots
Blazing Service: Recommending Service ImprovementsBlazing Service: Identifying What Needs Fixing
Blazing Service: Handling the Heat
Blazing Service: Six Steps to Satisfaction
Blazing Service: Be Committed
Blazing Service: Who's the Customer?
Blazing Service: Customer Loyalty
Blazing Service: Understanding Expectations
Blazing Service: HEAR
Blazing Service: Empathy is Essential
Recent knols
10 Good Ways to Lie to Your Boss12 Ways to Spot a Liar at Work
Collaborative leaders watch where they sit!
Is Your Body Language Killing Your Career?
The Body Language of Charisma
I've Got a Headache. You're Having a Bad Day. He's an Insensitive Pig.
10 Simple and Powerful Body Language Tips for 2012
Why We Resist Change, and What Leaders Can Do About It
Body Language for Global Business
Defusing the Attacker
Recent blog posts
A Writer's Tool: COMOCAWhat we've got here is a failure to communicate
Making the case for transparent leadership
All Help Is not Helpful
What to do when you have one bad apple in the bunch
It's not about being perfect. . .
A Super Bowl of an Idea: How about dialing back a bit on the sports metaphors?
Book Signing, Work Signing
Now Is theTime
The Challenge of Keeping Your Highest-Potential Employees
Featured NetSpeed PodSpot
-
Transforming Team Conflict: Conflict-Resilient Teams
(Length: 0:57)
Traits to look for and grow in your people
Find more PodSpots.
Featured NetSpeed Knol
-
10 Good Ways to Lie to Your Boss

by Carol Kinsey Goman
We behave differently around individuals of higher status and power than ourselves. Without realizing it, we observe them more intently, display exaggerated interest in all they say, suspend judgments about them, nod agreement to their opinions, mimic their body postures and laugh at their worst jokes. We do all of this automatically because we feel intimidated or pressured to try to please these powerful people. And in the workplace, our illogical (and sometimes embarrassing) displays of deference are most exaggerated when the powerful person in question is our boss.
Find more Knols.
Featured Peer PodSpot
-
The Value of Mentoring
(Length: 01:38)
by Ellen Parrott
Encourage everyone on your team to grow. (Recorded at the 2007 American Society of Training and Development International Conference)
Featured NetSpeed Insight Interview
-
Peer Power: Transforming Workplace Relationships
Cynthia Clay
Practical wisdom for making the most of your key--and often most challenging--workplace relationships
Find more Interviews.