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Recent PodSpots
Running Effective Meetings: Meeting Facilitation TipsRunning Effective Meetings: 6 Steps for a Successful Agenda, Part 2
Running Effective Meetings: 6 Steps for a Successful Agenda, Part 1
Running Effective Meetings: First Things First
Leading Across Generations: Keeping Gen X
Leading Across Generations: Flexing to Get the Work Done
Leading Across Generations: Keeping Older Workers Engaged
Leading Across Generations: Is It Multitasking or Plain Old Goofing Off?
Getting the Right Start: Why Employee Orientations Matter
Getting the Right Start: Getting Trained
Recent knols
The 10 Principles of Resolutionary ThinkingGetting to Team Synergy
The Seven Separators of Great Facilitation - What separates top facilitators from average ones?
Five Tips to Improve Your Personal Curb Appeal
Back to Basics with These Communications Tips
Your Real Work: Management As More
Building Consensus: The Art of Getting to YES
The Art of Relationship at Work
Transforming Your Meetings Culture: Establish Meetings Rights!
Your Personal Brand: Becoming a More Authentic and Effective Leader
Recent blog posts
Undercover BossThe Three Ghosts
New Year's Resolutions - they're not just for losing weight
Ready to be a Starter?
Managing The Recovery
My Management Lessons from the past year
Living in a Past Perfect World
What's right with people?
The Power of Recognition
When you have a bad boss
Featured NetSpeed PodSpot
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What's Wrong with a Little Competition?
(Length: 02:47)
Advantages and disadvantages of competition in the workplace
Find more PodSpots.
Featured NetSpeed Knol
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Tips for Removing 'Customer Hassles'

by Adele Sommers
Are you wrestling with cranky customers, low-vitality products, congested services, and an aching bottom line? You certainly don’t need to. Why exactly does this occur?
Find more Knols.
Featured Peer PodSpot
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Everybody's Your Customer
(Length: 01:18)
by Wende Smith
Focus on people's needs to become engaged in your work. (Recorded at the 2007 American Society for Training and Development International Conference)
Featured NetSpeed Insight Interview
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Your Relevance: Do You Matter?
Barbara Thomas
How to show up, plus stay fresh, noticed, and on your game
Find more Interviews.