In order to get the most out of NetSpeed Fast Tracks, we recommend that you first register to become a member. For more information, see Subscription Options.

NetSpeed Fast Tracks User Guide - For the general user of NetSpeed Fast Tracks. Covers topics such as how to find content in Fast Tracks and how to post comments.

NetSpeed Fast Tracks is a searchable database of practical resources that help you and your team manage your day-to-day workplace challenges and your career, and become more successful at work. Each section of NetSpeed Fast Tracks presents its information in different ways. You can search using the search feature at the top right of each page or by selecting a label. Here's what you'll find in each section:

• PodSpots: Short audio clips (1-3 minutes long) that you can listen to on your computer or download to your iPad or mp3 player for audio playback anyplace, anytime. Each PodSpot is delivered by an animated personality called an avatar. The written text for each PodSpot appears on screen below each avatar presenter, as well.
• Knols: Concise articles on practical topics like writing effectively, negotiating with others, delegating work, dealing with conflict, and other workplace issues you and your employees face every day. Knols may include multimedia, graphics and audio clips as well as text.
• Blog: NetSpeed Fast Track staffers share what's on their minds about the world of work. Post your comments and join in the discussion.
• Interviews: Interviews with authors and other experts on a wide range of issues. Listen to them in their entirely (usually around 10 minutes) or short clips on key points. Like PodSpots, Insights interviews are also downloadable to your mobile device.

NetSpeed Fast Tracks is your online information resource for quick, practical, engaging information to help you address work and career challenges. We're always adding to this rich database of podspots, articles, blog postings and expert interviews so that you can find the information you need when you need it.

Answers. Anywhere. Anytime.

Enter keywords in the search field and you'll receive a list of all the relevant content at the site. Listen, read or watch at your desktop, or download podspots to your MP3 player. Two levels of membership are available: Member (at no charge) and Premium Member (for a small monthly or annual fee).

Members have access to many of the features at NetSpeed Fast Tracks, so it's a perfect way to discover what the site has to offer. When you're ready to upgrade, Premium Members have unlimited access to all NetSpeed PodSpots, articles, and expert interviews, as well as the Fast Track Community podspots, for a small fee.

The Power of Audio Learning

Learning by listening helps training stick. It is well-documented: Information that enters your mind through your ears sticks five times longer than information that enters your mind through your eyes alone. To make audio learning work for your fast-paced world, we've ensured that our podspots are engaging, one to two minute experiences.

NetSpeed Fast Tracks have been developed by the people at NetSpeed Learning Solutions. We love to combine technology with our understanding of adult learning principles to create products and services that really work.

One of our training programs, NetSpeed Leadership, is a blended learning program with 23 topics for managers, supervisors, and professional staff. Our instructor-led classroom training (delivered in person or via web conference) is followed by web-based reinforcement and measurement tools. We've also applied our blended approach to the development of customer service skills through our two-day Blazing Service program.

When you explore NetSpeed Fast Tracks, you will read, watch, and hear from a variety of experts. We are continually gathering great articles, creating expert interviews (Insights), blogging, and encouraging the NetSpeed Fast Track Community as they create their own podspots