COMMUNICATING TO INFLUENCE

• Communicating to Influence: Part 1

  (Length: 1:44)

  Clarify the Purpose and benefits of your idea

• Communicating to Influence: Part 2

  (Length: 1:10)

  Use reflective listening to gain support and trust.

• Communicating to Influence: Part 3

  (Length: 1:09)

  Responding to concerns respectfully.

• Communicating to Influence: Part 4

  (Length: 0:58)

  Negotiating a collaborative agreement.

• A Potpourri of Successful Tips and Techniques

  by Cynthia Clay

  Want quick tips on delegating, appraising performance, and communicating to influence? How about on hiring the best talent, setting and achieving goals, running effective meetings, or other topics tied to improving individual and group performance? This article features advice and ideas from a baker's dozen of our NetSpeed Leadership modules.

• Communicating to Influence: Build Loyalty and Trust on Your Team

  by Cynthia Clay

  Communicating to Influence, that is, using our best collaboration and negotiating skills, gives us a key advantage when leading teams.

• Four Steps on the Path to Influence

  by Cynthia Clay

  Influencing effectively, gaining support for ideas and plans, listening to understand objections, and collaborating to determine a solution -- these are key responsibilities of both parents and human resource professionals. Here are four steps to take to handle these responsibilities well.

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