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Recent PodSpots

Blazing Service: Recommending Service Improvements
Blazing Service: Identifying What Needs Fixing
Blazing Service: Handling the Heat
Blazing Service: Six Steps to Satisfaction
Blazing Service: Be Committed
Blazing Service: Who's the Customer?
Blazing Service: Customer Loyalty
Blazing Service: Understanding Expectations
Blazing Service: HEAR
Blazing Service: Empathy is Essential
Blazing Service: Service with a Style
Blazing Service: Blazing the Service Path
Learning the Ropes Quickly
Running Effective Meetings: Meeting Facilitation Tips
Running Effective Meetings: 6 Steps for a Successful Agenda, Part 2
Running Effective Meetings: 6 Steps for a Successful Agenda, Part 1
Running Effective Meetings: First Things First
Leading Across Generations: Keeping Gen X
Leading Across Generations: Flexing to Get the Work Done
Leading Across Generations: Keeping Older Workers Engaged

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Featured PodSpots

Leading Across Generations: Keeping Older Workers Engaged

(Length: 2:03)

How do you keep your older employees engaged enough to want to stick around after the economy recovers?
The Art of Interviewing for Talent

(Length: 2:18)

How to discover the best person for the job
Dealing with the Poor Performer

(Length: 2:51)

Start with understanding, and then help the person succeed
What to Look For

(Length: 4:48)

Assessing your employee before the appraisal

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