Top Labelssuccess factors
personal & career development
managing and supervising
carol kinsey goman
transition to management
transforming workplace relationships
building open communication
Getting to Resolution: Turning Conflict into Collaboration"Spit happens," says Levine in this practical book on conflict resolution, and he proposes a structured, seven-step collaborative model for dealing with it. A self-styled "resolutionist," Levine has 25 years of experience dealing with conflict as a lawyer, mediator, consultant, and trainer. He suggests that disputes can be resolved by practicing ten basic principles. His process has real application for third-party mediators as well as for individuals in the middle of a dispute. He makes the process accessible, neatly summarizing each chapter and sprinkling his book liberally with cogent quotes and useful examples.
Stewart improves productivity while saving the enormous cost of conflict using “Agreements for Results” and “Resolutionary” conversational models. As a lawyer he realized fighting is ineffective in resolving problems. He has worked across the organizational spectrum – Fortune 500, small, government and non-profit. Just one of several of his books, Getting to Resolution: Turning Conflict into Collaboration was an Executive Book Club Selection, and named one of the 30 Best Business Books of 1998. It’s also been called “a marvelous book” by Dr. Stephen Covey. Meanwhile, The Book of Agreement (Berrett-Koehler 2003) has been endorsed by many thought leaders, and was named one of the best books of 2003 by CEO Refresher. And along with David Coleman, he wrote Collaborate 2.0, released in February 2008. He teaches communication, relationship management and conflict management skills for The American Management Association and The International Partnering Institute.
Be sure to listen to Stewart Levine's Interview on his 7-step model for effective resolution.
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© 2009 Stewart levine