How to Read Business Body Language Like a Pro - 3rd tip

You’ve just finished your presentation, and you notice that your boss has crossed his arms over his chest. Your realize he’s resistant to your ideas.

You ask a colleague to come to your meeting, and she smiles in response. You know she’s happy to attend.

You are negotiating with a supplier whose expression of bewilderment is congruent with his statement that he didn’t realize that clause was in the contract. You assume he’s being honest.

You may be right.

Or you may be making a common body language error and reading too much into one nonverbal signal.

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© 2012 Carol Kinsey-Goman

Labels: body language  carol kinsey goman  leadership