Adele Sommers

Adele Sommers

Adele Sommers, Ph.D. is the author of the award-winning "Straight Talk on Boosting Business Performance" success program. She helps people start up, tune up, or make over their businesses; align their life passions with their business purposes; and "discover and recover" the profits their businesses may be losing daily through overlooked performance potential.

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Three Internal Disconnects That Lead To Employee Frustration and Customer Angst

Have you ever noticed how our public faces often reflect our private ones -- and how difficult it is to hide our challenging issues under the rug? It's probably no surprise, then, that customers also can be quite sensitive to disconnects within an organization that personnel may be experiencing.

After all, employees (and any consultants and contractors) in your organization must work together through a variety of essential hand-offs and interrelationships.

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© 2007 Adele Sommers, The Enterprise Prosperity Guild

Labels: communication practices  success factors