Lynda Silsbee

Lynda Silsbee

Lynda Silsbee, B.A., specializes in human performance improvement, leadership and team development, performance management systems, and process improvement. Her diverse industry experience includes 21 years working with companies like Nordstrom, Genie Industries, and Vulcan Northwest.

Lynda is on the board of the Society of Human Resource Management--Seattle, is a certified Senior Professional in Human Resources, and serves as an adjunct faculty member of Seattle Pacific University in the Human Performance Improvement program. She is a gifted and natural human developer who keeps an eye on the strategic mission of her clients, while empathizing with employee needs.

Contact Information:
info@pdgroup.net
425.889.5942
http://www.pdgroup.net

Knol
 

Coaching and Counseling

Abstract:   Coaching and counseling are key techniques for helping employees attain their best performance, but many managers don’t understand the difference between the two. If they know when each is really appropriate and how to use it, managers can help their employees reach new levels of efficiency and success. In this article, we examine how everyday coaching boosts performance, what makes an effective coach, when counseling is needed, and how coaching and counseling create change.

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Labels: communication practices  leadership  managing and supervising  personal & career development  success factors