Top Labelssuccess factors
personal & career development
managing and supervising
carol kinsey goman
transition to management
transforming workplace relationships
building open communication
Adele Sommers, Ph.D. is the author of the award-winning "Straight Talk on Boosting Business Performance" success program. She helps people start up, tune up, or make over their businesses; align their life passions with their business purposes; and "discover and recover" the profits their businesses may be losing daily through overlooked performance potential.
Regardless of how good you believe your offerings or solutions are, your clients and customers will be responding to “quality in perception” even more than “quality in fact.” Quality in perception refers to things like courtesies, special considerations, a caring and personalized attitude, and a host of other subtleties that can lead us to believe that we are receiving something above and beyond what we're paying for.
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