Ken Cooper

ej4

Ken Cooper is an internationally recognized trainer, and is author of The Relational Enterprise (AMACOM 2002) and Effective Competency Modeling and Reporting (AMACOM 2000). In his nearly 30 years of consulting, he has spoken to over 2,000 audiences on topics of leadership, process improvement, and retailer satisfaction. Ken’s clients have included Anheuser-Busch, Buffalo Rock Pepsi, Monsanto, PeopleSoft, Maritz, American Institute of Banking, Apple, and IBM. 

Ken is a partner with ej4, a company that specializes in driving business results by creating MaxecutionTM Videos, online films that are short, task-based, and fun. The company's goal is to increase your sales and reduce costs with a measurable ROI in less than 12 months. They provide off the shelf programs on topics like compliance, leadership, selling skills, safety, administration, and more. Their custom video solutions are created with a focus on the results you need to show management.

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Contact Information:
info@ej4.com
(281) 360-9504
http://ej4.com

Knol
 

Standards for Excellence

Excellence.  It's not covered in b-school, and it’s not covered in the supervisory or management training curriculum. So it’s no wonder that, while excellence is a worthy goal, leaders don’t know how to attain it. The lesson?  The National Institute of Standards and Technology (NIST), an agency of the U.S. Department of Commerce, manages the Baldrige National Quality Program. The overall goal of the Baldrige Program is to improve organizational competitiveness in the global marketplace, and is the premier source of best practice business standards.  You need to get it and then apply what it says to your organization’s issues and goals.  (The perfect follow-up knol is about mission, vision and values.)

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© 2011 ej4

Labels: consultant  effective competency modeling and reporting  ken cooper  the relational enterprise  trainer