Lynn Gaertner-Johnston

Lynn Gaertner-Johnston

Lynn Gaertner-Johnston founded Syntax Training, whose mission is to help employees and managers write better. Syntax Training courses provide participants with tools, tips, strategies, skill practice, feedback, and job aids to help them write better, guaranteed. To receive a free newsletter focusing on a special writing topic each month, subscribe at

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Tips for Giving Written Feedback

If you give people feedback in writing, you know how important your comments are. They must communicate your support, fairness, professionalism, and even compassion. Because written feedback provides no opportunity for quick two-way communication, the words on the screen or the page must stand alone, without smiles, nods of encouragement, or other positive body language.

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Labels: communication practices  personal & career development  success factors