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Transforming Team Conflict: First Steps
Conflict is a common element of interpersonal relations, including those in the workplace. When avoided, ignored, or only partially resolved, conflict has long- and short-term negative effects on team performance. As just about everyone has experienced, the very existence of conflict can be discouraging, daunting, and stressful. But when conflict is managed and resolved constructively, it can actually improve overall work performance.
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