Lynn Gaertner-Johnston

Lynn Gaertner-Johnston

Lynn Gaertner-Johnston founded Syntax Training, whose mission is to help employees and managers write better. Syntax Training courses provide participants with tools, tips, strategies, skill practice, feedback, and job aids to help them write better, guaranteed. To receive a free newsletter focusing on a special writing topic each month, subscribe at

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Writing Messages of Comfort and Condolences

Although many people keep their private lives separate from work, communicating in times of illness and grief is still appropriate in business relationships. For those who are ill or injured or who have experienced a profound loss, receiving notes and cards helps to reduce isolation and helplessness. These messages are the hardest to write but the most important to receive.

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Labels: communication practices  personal & career development  success factors  work challenges