COMMUNICATING TO INFLUENCE

• Communicating to Influence: Part 1

  (Length: 1:44)

  Clarify the Purpose and benefits of your idea

• Communicating to Influence: Part 2

  (Length: 1:10)

  Use reflective listening to gain support and trust.

• Communicating to Influence: Part 3

  (Length: 1:09)

  Responding to concerns respectfully.

• Communicating to Influence: Part 4

  (Length: 0:58)

  Negotiating a collaborative agreement.

• Communicating to Influence: Build Loyalty and Trust on Your Team

  by Cynthia Clay

  Communicating to Influence, that is, using our best collaboration and negotiating skills, gives us a key advantage when leading teams.

• Four Steps on the Path to Influence

  by Cynthia Clay

  Influencing effectively, gaining support for ideas and plans, listening to understand objections, and collaborating to determine a solution -- these are key responsibilities of both parents and human resource professionals. Here are four steps to take to handle these responsibilities well.

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