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Fast Tracks Insight Interview
David  Levine

From Conflict to Collaboration

An interview with Stewart Levine

A master "resolutionary" shares his 7-step model for achieving true resoution

And be sure to read his knol, 10 Principles of Resolutionary Thinking here.

"In the end, the only way out of conflict is through it, and If people will embrace this model they will have more ease in their relationships and effectiveness in their organizations."

Entire interview (14:59)

Step 1: Conflict shows up (1:11)

Step 2: An attitude of resolution (3:21)

Step 3: Telling your stories (1:06)

Step 4: Preliminary vision (0:15)

Step 5: Getting current and complete (3:54)

Step 6: Agreement in principle (0:56)

Step 7: The new agreement (1:58)

Bonus Track: The Cost of Conflict (1:31)

Bonus Track: Stewart's story (2:27)

Labels: communication practices  personal & career development  success factors  work challenges  

Stewart improves productivity while saving the enormous cost of conflict using “Agreements for Results” and “Resolutionary” conversational models. As a lawyer he realized fighting is  ineffective in resolving problems. He has worked across the organizational spectrum – Fortune 500, small, government and non-profit. Just one of several of his books, Getting to Resolution: Turning Conflict into Collaboration was an Executive Book Club Selection, and named one of the 30 Best Business Books of 1998.  It’s also been called “a marvelous book” by Dr. Stephen Covey. Meanwhile, The Book of Agreement (Berrett-Koehler 2003) has been endorsed by many thought leaders, and was named one of the best books of 2003 by CEO Refresher. And along with David Coleman, he wrote Collaborate 2.0, released in February 2008. He teaches communication, relationship management and conflict management skills for The American Management Association and The International Partnering Institute.      

Contact Information:
(510) 777-1166

Getting to Resolution: Turning Conflict into Collaboration